1. Introduction

TIMU, LLC (“TIMU,” “we,” “our”) provides the MeshAgent platform and related services. This Privacy Policy explains how we collect, use, share, and safeguard personal data.

2. Information We Collect

• Account Data: Name, email, organization, billing info.
• Usage Data: Logs, agent interactions, error reports.
• Content Data: Data you upload, process, or store in MeshAgent Rooms.
• Technical Data: Browser, IP address, OS, device identifiers.

We do not sell personal data.

3. How We Use Information

• Provide and maintain the Services.
• Authenticate and secure accounts.
• Process payments.
• Improve performance and troubleshoot.
• Communicate service updates.
• Prevent fraud and misuse.

4. Sharing Information

We share personal data only with:

• Vendors/Service Providers: hosting, payments, analytics.
• Legal Authorities: if required by law or to protect safety.
• Business Transfers: mergers, acquisitions, restructuring.

We do not share personal data with advertisers.

5. Security

We use encryption, access controls, and monitoring to protect data. No system is 100% secure. Users are responsible for securing their credentials.

6. Data Retention

We retain data as long as necessary to provide Services, comply with legal obligations, or resolve disputes.

7. User Rights

If you are a California resident (CCPA/CPRA):

• You may request access, deletion, or correction of your personal data.
• You may opt out of certain processing.
• Requests can be submitted to privacy@timu.com.

8. International Data Transfers

If you use MeshAgent outside the U.S., your data may be transferred to and processed in the U.S. and other jurisdictions.

9. Children’s Privacy

MeshAgent is not directed to children under 16. We do not knowingly collect personal data from minors.

10. Policy Changes

We may update this Privacy Policy from time to time. Material changes will be communicated in advance.

11. Contact

For privacy inquiries:  
📧 privacy@timu.com
📍 TIMU, LLC — 400 Spectrum Center Drive, Suite 1900, Irvine, CA 92618